Forgot your password?

Licensing, Purchases & Invoicing

Introduction: Zoiper for mobile comes with in-app purchases to unlock additional functionality and additional voice and video codecs. The in-app pur...
Last Modified: 2024-03-05 19:07:39

Zoiper Biz Desktop license is one time fee, no monthly or annual taxes apply. Also it is licensed per seat and OS. You have the option to reset a lice...
Last Modified: 2019-02-06 14:44:36

For desktop licensing:   Licensing of Zoiper for Desktop is done on a per device basis. Moving the license to a different PC or Mac is onl...
Last Modified: 2018-10-24 17:03:50

Please go to www.zoiper.com and click on "Customer Login" on the top right.(use the username and password we sent you in the license email to log in)I...
Last Modified: 2017-02-14 15:26:56

The licensing for our mobile products is handled by the respective app stores. Due to technical limitations we are unable to change your account or m...
Last Modified: 2017-02-14 15:39:59

Since most email servers have strong junk/spam filters by default already, some of these filter emails from @zoiper.com rather quickly and place ...
Last Modified: 2019-05-20 16:15:18

The "No more prepaid certificates" is an informational message stating that you used correct activation credentials, but there are no free licenses in...
Last Modified: 2018-10-24 17:05:50

Zoiper is not providing you with calling services (incoming, outgoing calls or numbers). You will need to ask your VoIP provider about their rates in...
Last Modified: 2017-02-14 15:30:05

When you would require your own Invoice for your purchase, you ought to have clicked on the "I want an invoice" red button found in the middle of the ...
Last Modified: 2017-02-10 22:04:04

Purchase of Desktop licenses from www.zoiper.com   During check-out the website asks if you want an invoice. Clicking on the red button will...
Last Modified: 2017-07-11 10:18:43

Zoiper Biz for desktop comes with up to (3) three license resets in case of PC/device malfunction or an operating system change. In case you are chan...
Last Modified: 2017-01-18 16:56:52

Please contact our Sales department for changing the email address. Please note that you will need to provide us legitimate proof that you or your co...
Last Modified: 2017-01-18 17:04:14

For security reasons, our system does not allow manually assigning custom passwords for the Biz license activations. However, ff you forgot your pass...
Last Modified: 2017-02-14 17:14:35

  Windows, Mac and Linux:   Desktop Zoiper 3 and Zoiper Classic licensing: *  Maximum allowed resets per license - 3 Zoiper ...
Last Modified: 2017-10-16 16:19:07

When you purchase a license for Zoiper Biz, an email will be sent to you with instructions on how to activate Zoiper. These are not the same credenti...
Last Modified: 2017-09-29 16:27:12

Last update: 9th of February, 2022   To ensure secure communication, Zoiper and its derived Customized Products include encryption functionalit...
Last Modified: 2022-02-09 19:37:13

Consumer Contract Withdrawal Rights If you are a natural person who bought a product from us to use for your personal needs, and you have not already...
Last Modified: 2019-09-19 15:58:44