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Frequently Asked Questions

How to create a profile on the Zoiper OEM platform?

You can create a profile on the Zoiper OEM platform for free in one minute. For your convenience, we recommend you perform these steps on a desktop.

 

Step 1: Visit oem.zoiper.com

 

Step 2: Click on the Signup button

 

Step 3: Enter your email address and choose a password

 

Fill in your business email address to make sure you do not miss important emails from the platform.

Choose a strong password with at least 8 characters.

If you want to view your password, tick the checkbox.

 

Step 4: Click on Sign up

Your data will be transferred over a secure connection.

 

Step 5: Select your profile type

 

Step 6: Confirm your email address (if you selected an ITSP profile type in step 5)

Check the inbox of the email you entered during your signup and look for an email from oem@zoiper.com with the subject:

“Please confirm your email address and start making your custom softphone!”

 

If you do not see the email directly, please check your spam folder too.

 

Click on the link in the email to confirm your email address.

 

You will be logged into the OEM platform automatically.

 

 

Step 7: Complete your profile

Fill in the details on this page to complete your profile.

 

 

Click on the Update button to save your profile details.

 

Step 8: Fill in your provider details

Click on Update now in the yellow message that appears.

Fill in the fields. The mandatory ones are marked with (*).

Logo (*)

.jpg file
Width: max 200 pixels
Height: max 70 pixels

Provider icon (*) .png file
Exact size: 152 x 152 pixels
Provider name (*)  
URL for rates (*) A webpage with your rates
URL for sign up (*) A webpage where your customers can sign up for your services
Reciprocal URL (*)

A page on your website which links back to https://www.zoiper.com

Zoiper logo  
Support email  
Sales email  
Support phone number  
Sales phone number (*)  

 

Click on Update to save your data.

 

Step 9: Fill in your server settings configuration

To submit the settings that you would like to be provisioned to your customers using Zoiper for desktop, click on Create Desktop Softphone.

For the settings of the Zoiper mobile application(s), click on Create Mobile Softphone.

Step 10: Request your approval

Once your profile is complete, reach out to our team and we will review your registration. You can fill in the contact form or give us a call at +352 20 333 140 or +1 415 906 5157.

Your approved profile will appear in our reputable providers list that is available on our website and inside all Zoiper applications.