Password Recovery

Call Transfer with Zoiper 5

 

Windows, Mac and Linux:

 

Call transfer with Zoiper 5

Transfer functionality is available only in Zoiper 5 PRO.

 

Zoiper 5 supports both attended (warm) and unattended (cold) call transfer.

 

Attended transfer with Zoiper 5

Q: What is Attended transfer?

A: It is used when you first need to inform the third party about the call.

 

Q: How to do it? 

A: In a few easy steps:

 

Establish the first call.

 

 

 Put the first call on hold manually (by clicking the hold button), or just dial the second number. If you directly dial the second number, the first call will be put on hold automatically. Here, Zoiper 5 gives you much more versatility - you can "dial" the second number either by choosing it from your Contacts list, or by typing it in the Search field. 

 

 

Wait until the second call is established. There will be two (2) active calls now in Zoiper 5.

 

 

 

Click the Transfer button while in the active call that you want to transfer.

 

 

Click the other call that is placed on hold. You have now established an attended transfer.

 

Unattended transfer with Zoiper 5

Q: What is Unattended transfer?

A: It is used when a call is transferred without informing the third party.

 

Q: How to do it? 

A: In a few easy steps:

 

Establish the first call.

 

 

Click the Transfer button located in the functions bar while in an active call.

 

 

Type the other party's number in the Search field and press Enter key or click the the transfer arrow button.

 

 

You have now established an unattended call transfer. 

 

Zoiper 5 gives you even more flexibility than ever before. Now you can drag and drop a contact from your Contacts list to make a transfer.