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1. Decode TLS   First you need the private key used by you server. Take the private key and save it on your PC. It should look like this: ...
Last Modified: 2019-03-28 10:09:26

Security Profile You must first have a Security Profile set up. To create one or to verify that you have an existing one, go to System > Security ...
Last Modified: 2017-07-04 10:46:30

If you do not want to receive additional calls when you are already in an active conversation (call waiting), with Zoiper 3 Biz you would need to use ...
Last Modified: 2017-01-12 14:33:40

Introduction: This is a list with all the permissions we require and why we need them. Please note that with the exception of in-app purchases, none ...
Last Modified: 2016-12-13 13:38:20

Zoiper is merely a softphone, we do not provide calling services or minutes.  Please contact your voip provider or PBX administrator to purchase...
Last Modified: 2016-12-13 10:30:43

  iOS:   In order to configure your account in Zoiper, go to "Settings"->"Accounts" and select Add account. After that select "...
Last Modified: 2021-09-20 17:15:25

  Windows: Windows installation instructions for Zoiper 5     To download Zoiper 5, please visit the Download page of our webs...
Last Modified: 2019-10-30 16:45:59

  Windows:   Often requested log files. There are different log files that might be required for a successful investigation. debu...
Last Modified: 2021-10-04 13:43:10

  Windows, Mac and Linux:   Call transfer with Zoiper 5 Transfer functionality is available only in Zoiper 5 PRO.   Zoiper 5 ...
Last Modified: 2018-02-21 15:16:15

  Windows:   Often requested log files. There are different log files that might be required for a successful investigation. debu...
Last Modified: 2020-07-14 13:22:48

Zoiper for Mobile (iOS, Android, Windows phone) can display the balance, but requires setup by the provider. If you would like your provider to suppo...
Last Modified: 2017-02-05 13:20:08

  Windows:   Uninstalling Zoiper  for Windows Exit Zoiper by using the tray icon -> exit or use the Settings menu -> Exit...
Last Modified: 2017-05-12 16:42:10

Introduction: Before you can make a call, your first need to sign up with a provider. (or connect to your office PBX). A list with popular providers...
Last Modified: 2017-02-05 13:02:24

CSV Import is a BIZ feature. It is not available in the free versions of Zoiper.   The CSV file First you will need a CSV file prepared ...
Last Modified: 2021-04-22 11:46:23

You may use your iCloud Contacts in ZoiperH5. To do that you will need to do the following:  Sync your iCloud contacts with your Mac AddressBo...
Last Modified: 2017-07-04 10:47:32

A typical use of MSRP is instant messaging sessions initiated via SIP. Unlike page-mode instant messaging, which is done via the SIP MESSAGE request...
Last Modified: 2017-05-12 17:54:11

Zoiper 3 Biz supports both Autoanswer and Server side auto answer.   Autoanswer is a BIZ feature, It is not available for the free version of Z...
Last Modified: 2017-05-05 17:53:35

Enabling BLF in Zoiper 3 BLF is available in Zoiper BIZ only. If using Zoiper Free you will need to upgrade to BIZ.   Start Zoiper 3 using the...
Last Modified: 2017-05-05 16:46:26

Related to an issue in the Google’s Android mobile operating system. The system is either disabling or changing options in relation to the Inco...
Last Modified: 2019-10-10 14:39:25

  #!KAMAILIO # ..... #!substdef "!MY_IP_ADDR!x.x.x.x!g" #!substdef "!MY_DOMAIN!example.com!g" #!substdef "!MY_MSRP_PORT!2855!g" #!substdef...
Last Modified: 2017-05-12 15:16:54

  Windows:   What does the "Search in Outlook" option do? Search in Outlook shows your Outlook contacts in the Zoiper contact list. ...
Last Modified: 2017-05-16 16:35:15

Smart Chat and Presence with Zoiper 5 PRO To use IM (chat) and presence, your SIP server / VoIP provider must support the functionality as well. Zoi...
Last Modified: 2019-01-23 14:31:05

Open URL on event will allow you to either open a webpage or some application on a specific event. The setting is located in Settings -> Automation...
Last Modified: 2021-07-23 09:03:55

You can find all necessary documentation regarding the provisioning of Zoiper 5 in the links below: Configuration file documentation Provision file ...
Last Modified: 2021-04-13 13:00:26

For both you and your customers, QR codes are the most convenient way to configure the mobile Zoiper app(s). The setup process of generating QR codes ...
Last Modified: 2022-01-26 15:32:44

  To use this PRO feature you will need a ".WAV" file. It should be an uncompressed signed 8, 16, 24 & 32bit PCM mono, without any head...
Last Modified: 2023-01-09 18:27:56

Zoiper5 can be set on the fly to switch between your headset or speaker devices. You can also choose custom device for ringing. For this tu...
Last Modified: 2017-10-25 16:56:00

  Windows, Mac and Linux:   Conference with Zoiper 5   Conference functionality is available only in Zoiper 5 PRO. There's a ...
Last Modified: 2018-02-21 15:16:27

    To change the DSCP/ QoS values in Zoiper5 you need to open the Zoiper configuration file - "Config.xml", for editing with an XML ...
Last Modified: 2017-10-23 12:12:42

To use BLF with Zoiper 5, your SIP server / VoIP provider must support the functionality as well. BLF is available in Zoiper 5 PRO only. If you are u...
Last Modified: 2019-02-25 11:44:30

With Zoiper5 or Zoiper3, you can hide (restrict) the access to specific options.    For Zoiper5: PDF For Zoiper3: PDF
Last Modified: 2018-05-14 11:29:39

Asterisk 14: Build: Ubuntu/Debian Below are the steps to building asterisk 14.6.0 on a Debian/Ubuntu The current build was done on Ubuntu 16.04....
Last Modified: 2017-08-23 13:58:34

You can create a profile on the Zoiper OEM platform for free in one minute. For your convenience, we recommend you perform these steps on a desktop. ...
Last Modified: 2022-01-26 15:34:53

PUA DialogInfo (BLF) config file: #!KAMAILIO # # Kamailio (OpenSER) SIP Server v4.1 - default configuration script # - web: http://www.kamaili...
Last Modified: 2018-02-05 11:12:25

With Zoiper for iOS you can change the ringtone for every account.  The ringtone can be change by going to Zoiper -> Config -> Accounts -&...
Last Modified: 2017-10-20 18:07:52

Q: Can I set multiple accounts with Zoiper and is there any limit ? A: Yes, you can set as many accounts as you want. All Zoiper Biz/Pro/Premium prod...
Last Modified: 2017-10-23 14:28:42

PUA DialogInfo (BLF) config file   # # OpenSIPS 2.4.x configuration file # # Busy Lamp Field ( event:dialog ) # BLF + SIP Presence Server ...
Last Modified: 2017-08-25 18:45:37

With Zoiper5 you can use many different contact sources.  One of them is the XML service with which you can have your contacts on a centralized ...
Last Modified: 2018-03-13 15:46:57

We have added proxy activation as of Zoiper 5.3.8, make sure that you are always using the latest version of Zoiper5. Proxy authentication is support...
Last Modified: 2022-11-10 12:01:35

You can access your call recording files by using the file manager app on your Android device.   Samsung – Samsung My Files Huawei &ndas...
Last Modified: 2020-10-05 14:26:41

If you have suddenly started seeing small dot (badge) above Zoiper, or circle with the number "1" in it, this means that you have device with Android ...
Last Modified: 2018-10-24 14:21:40

There are two types of call forwarding: server-side and client side. The server-side forwarding is set on the server(PBX), while the client side forw...
Last Modified: 2020-04-06 09:57:52

  When the filter is empty the rest of the fields are checked. When the filter is an invalid regular expression the "Open URL" rule is ignore...
Last Modified: 2019-03-21 15:36:10

To be as user-friendly as possible, you can translate Zoiper into your native language! Windows, Mac and Linux: Below is a list of the languages...
Last Modified: 2022-08-03 14:42:59

Adding additional SIP accounts:   To add additional SIP accounts you need Zoiper5 Pro. Note: Zoiper5 Free (Community edition) is limited ...
Last Modified: 2024-02-21 10:39:50